Automated online businesses

12 Best Email Automation Tools (January 2026)


Email automation software helps you send targeted email campaigns to your subscriber list without having to spend hours personalizing and tracking each email. Read on to find out which email marketing automation tool best fits your business needs.

All email marketing automation software works in the same way, by sending emails based on triggers — pre-defined steps your prospects will take in their customer journey. 

Unlike regular marketing emails that are sent to a contact list on a fixed schedule or at intervals (like in a drip campaign), automated emails are sent when customer behavior matches the conditions defined in an automated workflow.

Disclaimer: This article covers the best email automation software including our own platform, Brevo. We strive to be objective. Our suggestions are based on our own research and experience. We do not earn commissions from any links in this article. The prices were last updated on January 16, 2026.

What to look for in email marketing automation software

Pricing for email marketing automation platforms generally fall into two categories:

  • Pricing that limits the number of contacts (aka subscribers)
  • Pricing that limits the number of email sends

Some email automation tools are more expensive when you have a large number of subscribers. Ecommerce businesses typically have a large contact list. That makes email service providers with generous contact storage particularly attractive from a pricing standpoint.

Agencies and other types of businesses with fewer, high-value clients usually have a much smaller contact list and are therefore likely to favor ESPs who only limit the number of sent emails.

Other things to look out for in an email automation platform:

  • Contact management with list and tag sorting
  • CMS & website integrations that include visitor tracking
  • Cross promotional messaging tools like SMS and Live Chat
  • Ready-made and fully customizable email templates
  • Direct email messaging and autoresponders
  • Custom landing pages with opt-in forms
  • Automated workflow builder with workflow templates
  • Drag-and-drop editor with the option to edit email HTML directly

The top email automation tools at a glance